# Network error on both local and remote connection

**URL:** <https://openflexure.discourse.group/t/network-error-on-both-local-and-remote-connection/710>\
**Category:** Request Help\
**Created:** [3 November 2021 11:32 UTC](https://openflexure.discourse.group/t/network-error-on-both-local-and-remote-connection/710 "2021-11-03T11:32:33Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![giusciccone96](https://avatars.discourse-cdn.com/v4/letter/g/ce73a5/32.png) [@giusciccone96](https://openflexure.discourse.group/u/giusciccone96)\
**Post date:** [3 November 2021 11:32 UTC](https://openflexure.discourse.group/t/network-error-on-both-local-and-remote-connection/710/1 "2021-11-03T11:32:33Z")

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Hi everyone!

I have set up my openflexure microscope yesterday and it was working fine.

Today I switched it on and the microscope won’t connect either locally or remotely, and I get the same error : **“Network Error”.**  
Any help would be appreciated!

Thanks,

Giuseppe

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**Author:** ![WilliamW](https://yyz2.discourse-cdn.com/free1/user_avatar/openflexure.discourse.group/williamw/32/106_2.png) [@WilliamW](https://openflexure.discourse.group/u/WilliamW)\
**Post date:** [3 November 2021 15:29 UTC](https://openflexure.discourse.group/t/network-error-on-both-local-and-remote-connection/710/2 "2021-11-03T15:29:57Z")

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Welcome. That will be frustrating, and is hard to pinpoint the actual cause. As it is the same locally it is not about the actual network. I had this issue when I swapped cameras, and I was not able to resolve it until I started from the new SD card image again. Then it just worked.

As your microscope is only a day old, it is probably simplest to just take out the SD card (with the Pi switched off!) and load the SD card image again.

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**Author:** ![giusciccone96](https://avatars.discourse-cdn.com/v4/letter/g/ce73a5/32.png) [@giusciccone96](https://openflexure.discourse.group/u/giusciccone96)\
**Post date:** [4 November 2021 17:43 UTC](https://openflexure.discourse.group/t/network-error-on-both-local-and-remote-connection/710/3 "2021-11-04T17:43:34Z")

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Dear William,

thanks for your suggestion! This is exactly what I did and it now works smoothly.

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**Author:** ![biodotpe](https://yyz2.discourse-cdn.com/free1/user_avatar/openflexure.discourse.group/biodotpe/32/1038_2.png) [@biodotpe](https://openflexure.discourse.group/u/biodotpe)\
**Post date:** [7 October 2022 14:22 UTC](https://openflexure.discourse.group/t/network-error-on-both-local-and-remote-connection/710/4 "2022-10-07T14:22:49Z")

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Hi everyone! It seems no one else reported this issue again this year. Yesterday, I got the same message when I used the SD card image for the first time. After trying different cameras and cables, I realized, thanks to the forum, that the solution was to burn a new image.

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**Author:** ![WilliamW](https://yyz2.discourse-cdn.com/free1/user_avatar/openflexure.discourse.group/williamw/32/106_2.png) [@WilliamW](https://openflexure.discourse.group/u/WilliamW)\
**Post date:** [7 October 2022 15:56 UTC](https://openflexure.discourse.group/t/network-error-on-both-local-and-remote-connection/710/5 "2022-10-07T15:56:40Z")

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I am glad that starting from the beginning again works. There must be a less drastic solution to repair just that part where the software has got confused!